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Last updated: January 2026

Privacy Policy of 517bet โ€” LGPD

The 517bet respects the privacy of every Brazilian player. This Policy clearly and objectively explains what data we collect, how we use it, who we share it with, and what your rights are as a data subject, in compliance with the General Data Protection Law โ€” LGPD (Law No. 13.709/2018).

As per the LGPD (Lei 13.709/2018)
256-bit SSL on all transactions
No sale of data to third parties
Data subject rights guaranteed

How 517bet Protects Your Privacy

The pillars of our data policy, summarized so you can understand them at a glance

End-to-End Encryption
All data transmitted between your device and the servers of 517bet are protected by 256-bit SSL encryption โ€” the same standard used by Brazilian banks such as Itaรบ, Bradesco, and Banco do Brasil. No information travels across the network in plain text.
Your Data, Your Control
The 517bet upholds all rights provided under the LGPD: access, correction, portability, anonymization, and deletion of your personal data. You may exercise these rights at any time via live chat or the platform's privacy email.
No Data Sales
The 517bet never sells, rents, or transfers your personal data to third parties for commercial purposes. Data is shared with partners only when strictly necessary to operate the services โ€” and always with contractual guarantees of equivalent protection.
LGPD Compliance
The 517bet operates in full compliance with Brazil's General Data Protection Law. We have appointed a Data Protection Officer (DPO) and periodically review our practices to ensure ongoing adherence to Brazilian legislation.
Secure Storage
Player data is stored on servers with strict access controls, 24/7 monitoring, and encrypted backups. Only employees of 517bet with a proven operational need have access to personal information โ€” always with an audit trail.
Incident Notification
In the event of a security incident that may affect your data, 517bet will notify affected data subjects and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD, with clear information about what occurred and the measures taken.

Your Rights as a Data Subject

The LGPD grants you clear rights over your data โ€” and 517bet honors every one of them

Access
Request a complete copy of all personal data 517bet holds about you at any time, including betting history, transactions, and communications.
Correction
Correct outdated or inaccurate data directly in your account or by contacting 517bet support. Updates are processed within 5 business days.
Deletion
Request the deletion of your personal data. Data required for legal obligations (such as tax records) is retained for the period required by law and then permanently deleted.
Portability
Receive your data in a structured, machine-readable format to transfer it to another controller, where technically feasible and in accordance with the LGPD.
Objection
Object to the processing of your data carried out on the basis of legitimate interest, except where a legal obligation requires the processing to continue.
Information
Find out which entities 517bet has shared or may share your data with, and the legal basis for each processing activity carried out by the platform.

To exercise any of these rights, send an email to privacidade@517bet.best or access the 24/7 live chat on the platform.

Full Privacy Policy

Version effective as of January 2026, applicable to all 517bet products and services.

1. Who We Are โ€” Data Controller

LGPD Controller

The controller of your personal data is the 517bet Entretenimento Digital Ltda., the company operating the online sports betting and casino platform accessible at https://517bet.best and through its mobile apps for Android and iOS.

This Privacy Policy applies to all products, services, and features made available by 517bet: Sports Betting (Brasileirรฃo Sรฉrie A, Copa do Brasil, Libertadores, e-sports, MMA/UFC, and more), Live Casino, slots, roulette, Poker, crash games, and all other categories available on the platform.

By creating an account or making a deposit via Pix or any other method accepted by 517bet, or simply browsing the platform, you acknowledge that you have read and agree to the practices described in this Policy.

Data Protection Officer (DPO): 517bet has appointed a DPO responsible for ensuring internal LGPD compliance. Contact: privacidade@517bet.best

2. Data We Collect

The 517bet collects only the data strictly necessary to provide its services securely, meet legal obligations, and improve the player experience. The data collected falls into the following categories:

2.1 Data provided directly by you

  • Identification: full name, CPF, date of birth, government-issued ID (RG, CNH, or passport)
  • Contact: email address, mobile number, full residential address including zip code
  • Financial: payment method data โ€” Pix key, credit or debit card details (stored in tokenized form), digital wallet data such as PicPay and Mercado Pago
  • Verification: document images submitted during the KYC (Know Your Customer) process

2.2 Automatically collected data

  • Navigation: IP address, browser type and version, operating system, pages visited, session duration
  • Device: unique device identifier (IMEI or equivalent for apps), handset model, operating system
  • Location: approximate geolocation based on IP address (for regulatory compliance)
  • Gaming behavior: betting history, amounts wagered, games accessed, access times โ€” used for personalization and problem gambling detection

2.3 Data received from third parties

In specific situations, the 517bet may receive data from third parties for identity verification (credit bureaus or KYC services), fraud prevention (anti-fraud partners), or to meet regulatory obligations, always within the limits of the LGPD.

Data Type Primary Purpose Mandatory
CPF and full nameRegistration, KYC, complianceRequired
Email and phoneCommunication, account securityRequired
Bank details / PixPayment processingRequired for transactions
Government-issued IDKYC verification before withdrawalRequired for withdrawals
IP addressSecurity, regulatory geolocationAutomatic
Betting historyOperations, responsible gaming, personalizationAutomatic
Preference cookiesExperience personalizationOptional (consent)

3. How We Use Your Data

The 517bet uses collected data exclusively for the purposes described below, with no unauthorized secondary use:

  • Service provision: create and manage your account, process deposits and withdrawals via Pix, boleto, credit and debit card, PicPay, Mercado Pago, and TED, record bets, and calculate results
  • Verification and security: verify your identity, prevent fraud, money laundering, and other illegal activities, and monitor suspicious activity in real time
  • Legal compliance: meet Brazilian regulatory obligations, including reporting to the Receita Federal where applicable, and respond to judicial or competent authority requests
  • Responsible gaming: identify behavioral patterns that may indicate problem gambling and offer proactive support, including outreach by email or phone when needed
  • Communication: send transaction confirmations, security alerts, account notifications, and, with your consent, promotional communications about offers from 517bet
  • Personalization: personalize your platform experience based on your favorite games, betting history, and browsing preferences
  • Service improvement: aggregated and anonymized analysis of user behavior to improve products, fix bugs, and develop new features

Marketing communications: You can opt out of promotional emails and SMS at any time by clicking "Unsubscribe" in any communication you receive, or by contacting 517bet. Opting out does not affect essential operational communications such as withdrawal confirmations.

4. Legal Basis for Processing

All data processing carried out by 517bet is grounded in at least one of the legal bases set out in the LGPD (Art. 7):

  • Contract performance โ€” processing is necessary to provide the services you agreed to when creating your account and placing bets on the platform
  • Compliance with a legal obligation โ€” data is processed to comply with applicable legal requirements, including anti-fraud and anti-money laundering rules (Law No. 9,613/1998) and tax obligations
  • Legitimate interest โ€” processing required to prevent fraud, ensure the security of the platform and other users, and for essential operational communications
  • Consent โ€” for optional processing, such as sending marketing communications and using non-essential cookies; consent may be withdrawn at any time
  • Regular exercise of rights โ€” data may be retained for use in the defense of judicial, administrative, or arbitration proceedings

5. Data Sharing

The 517bet does not sell your personal data. Sharing with third parties only occurs in the situations below, with contractual protections equivalent to those in this Policy:

  • Payment processors: financial institutions and payment gateways required to process transactions via Pix, credit card, boleto, and other accepted methods โ€” data shared minimally and in encrypted form
  • KYC and anti-fraud providers: companies specializing in identity verification and fraud prevention, which assist the 517bet to verify the authenticity of registrations
  • Game providers: casino software providers (such as Pragmatic Play, Play'n GO, and others) receive anonymous or pseudonymized identifiers to operate the games โ€” never full identity data
  • Competent authorities: data may be shared with the Judiciary, Federal Police, Federal Revenue Service, ANPD, or other regulatory bodies when a valid legal request is received
  • Group companies: entities controlled by, affiliated with, or controlling 517bet Entretenimento Digital Ltda., where necessary for the integrated operation of services

Transfer outside Brazil: When data is transferred to processors located outside the country, the 517bet will ensure that the recipient country provides an adequate level of protection or that equivalent standard contractual clauses meeting LGPD requirements are in place.

6. Cookies and Tracking Technologies

The 517bet uses cookies and similar technologies to ensure the platform functions correctly, personalize your experience, and, with your consent, display relevant communications. The types of cookies used are:

  • Essential cookies: required for the basic operation of the platform โ€” login, session management, security. These cannot be disabled without compromising your use of the service
  • Performance cookies: collect anonymized data on how users navigate the platform to identify errors and improve performance โ€” no personally identifiable information is collected
  • Functionality cookies: remember your language preferences, layout settings, and game configurations to personalize your experience on future visits
  • Marketing cookies: used only with your explicit consent to display relevant promotional communications from 517bet

You can manage your cookie preferences through the banner displayed on your first visit to the platform, or by accessing the privacy settings in your account. Disabling marketing or performance cookies does not affect access to the core features of 517bet.

7. Data Retention

The 517bet retains your data for only as long as strictly necessary for the purposes described in this Policy or as required by law:

  • Active account data: retained for as long as your account is active and for the period required after closure to fulfill legal obligations
  • Financial transaction records: retained for a minimum of 5 years as required by Brazilian tax and anti-money laundering legislation
  • KYC documents: retained for the duration of the account and for up to 5 years after closure, in accordance with regulatory obligations
  • Access and security logs: retained for 6 months as required by the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014)
  • Marketing data: retained for as long as you do not withdraw consent or request deletion

Once the applicable retention period has elapsed, data is securely deleted or irreversibly anonymized so that the data subject can no longer be identified.

8. Information Security

The 517bet adopts robust technical and organizational measures to protect your data against unauthorized access, loss, alteration, or destruction:

  • 256-bit SSL/TLS encryption on all communications between your device and our servers
  • Password storage using bcrypt cryptographic hashing โ€” never stored as plain text
  • Credit card data handled by PCI-DSS certified processors โ€” the 517bet does not store full card numbers
  • Two-factor authentication (2FA) available and recommended for all players
  • 24/7 security monitoring with automatic alerts for suspicious access
  • Role-based access control (RBAC) โ€” staff can only access the data required for their specific role
  • Periodic security audits conducted by internal teams and independent external consultants
  • Regularly tested incident response plan with clear notification procedures in accordance with the LGPD

Your role in keeping your account secure: The 517bet will never ask for your password by email, chat, or phone. If you receive any communication requesting your password, ignore it and report it to contato@517bet.best. Enable 2FA and use a unique password for your account.

9. International Data Transfers

The operation of 517bet may involve processing data on servers located outside Brazil โ€” for example, for cloud infrastructure, casino software providers, or international anti-fraud services.

When this occurs, 517bet will adopt one of the following protective mechanisms provided for under the LGPD:

  • Transfer to countries or international bodies that provide a level of personal data protection equivalent to that required under Brazilian law
  • Safeguards through standard contractual clauses that impose on the recipient data protection obligations equivalent to those required by the LGPD
  • Internationally recognized security certifications or seals held by data recipients

The list of countries and international partners with whom 517bet shares data can be requested from the DPO at privacidade@517bet.best.

10. Minors

Prohibited for users under 18. The services of 517bet are intended exclusively for users aged 18 and over. The platform does not knowingly collect data from minors.

If 517bet identify that data from a user under 18 has been collected โ€” for example, due to false information provided during registration โ€” that data will be immediately deleted and the account will be closed, with potential notification to the relevant authorities depending on the severity of the case.

Parents or guardians who suspect a minor has created an account on 517bet should contact us immediately at contato@517bet.best or via live chat so that the appropriate measures can be taken without delay.

11. How to Exercise Your Rights (LGPD)

You may exercise any of the rights provided under the LGPD at any time. The process is straightforward:

  • Get in touch by email privacidade@517bet.best or via 24/7 live chat on the platform
  • Identify yourself with your full name and the CPF linked to your account
  • Describe the right you wish to exercise (access, correction, deletion, portability, etc.)
  • The 517bet will respond to your request within 15 business days and may ask for additional documentation to verify your identity before processing deletion or portability requests

If your request is not resolved to your satisfaction, you have the right to file a complaint with the National Data Protection Authority (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.

Requests that may be denied: The 517bet may decline deletion requests when the data is needed to fulfill a legal obligation (such as tax records for the period required by law) or to defend against ongoing legal or administrative proceedings. In such cases, the DPO will provide a clear, reasoned explanation for the refusal.

12. Changes to This Policy

The 517bet may update this Privacy Policy periodically to reflect changes in its data practices, new legal requirements, or service improvements.

When significant changes are made, you will be notified by email at least 15 days before the new version takes effect. The date of the last update is always displayed at the top of this page.

By continuing to use the services of 517bet after a new version of this Policy takes effect, you confirm your acceptance of the changes. If you do not agree with the changes, you may request account closure and withdrawal of your available balance before the effective date.

Previous versions of this Policy are available upon request to the DPO, for transparency and record-keeping purposes.

13. Contact โ€” Data Protection Officer (DPO)

For any questions, requests, or complaints regarding this Privacy Policy or the processing of your personal data, please contact the Data Protection Officer of 517bet:

  • Privacy email: privacidade@517bet.best
  • General email: contato@517bet.best
  • Live chat: available 24/7 on the 517bet platform
  • WhatsApp: available at the number listed in the platform's help center

The DPO of 517bet will respond to your request within 15 business days. For the exercise of rights under the LGPD that require identity verification, this period may be extended by up to an additional 15 business days, with prior written notice and justification.

Regulatory Authority: If you believe that the 517bet did not adequately handle your privacy request, you may file a complaint with the National Data Protection Authority (ANPD), in www.gov.br/anpd.

๐Ÿ”’
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โš ๏ธ Play responsibly. Prohibited for those under 18. Data protected in accordance with the LGPD.

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